At 21Red Casino, we use cookies to keep our website secure, responsive, and easy to use. Cookies are small text files placed on your device when you visit our site. They help us recognise your browser, remember certain settings, and support key features while you play. We know that privacy matters, so we aim to use cookies responsibly and explain them in plain English. This 21Red Casino cookie policy sets out what cookies are, why we use them, and how you can control them.
Why We Use Cookies at Our Casino
We use cookies because some parts of our casino would not work properly without them. In an online gaming environment, they play an important role in security, session stability, and overall site performance. When you sign in to your account, cookies help us keep you securely logged in as you move between the lobby, cashier, and games. That makes it possible for you to use our services without having to re-enter your details on every page.
Cookies also help us remember practical preferences, such as language choices and certain on-site settings, so your experience feels consistent from one visit to the next. On mobile, where our site is designed to let you access the lobby, cashier, and games within a single browser session on iOS and Android, cookies support smooth navigation and help core actions remain available on smaller screens.
During active gameplay, cookies can help maintain continuity so your session is less likely to be interrupted while you move between different parts of our platform. They also support fraud prevention and general account protection measures. In short, we use cookies to provide secure access, stable gameplay, and a more functional website. If you would like more control, you can manage cookie preferences through our site settings at any time.
Types of Cookies We Deploy
We use different categories of cookies for different purposes. Some are essential to the running of our casino, while others help us improve performance or present information that may be more relevant to you.
Essential or strictly necessary cookies
- Security and login support: These cookies help us identify valid sessions, keep you signed in, and protect account areas.
- Core site functionality: They allow key areas such as the cashier, account pages, and game launch processes to work properly.
- Session continuity: They help maintain stable browsing while you move through our site and use our services.
Performance and analytics cookies
- Site performance monitoring: These cookies help us understand how pages load and where technical issues may occur.
- Usage insights: They show us, in aggregated form, how visitors interact with our site so we can improve layout, navigation, and reliability.
- Service improvement: We use this information to refine the experience across desktop and mobile browsers.
Functionality cookies
- Remembering preferences: These cookies can store settings such as language choices and other practical selections.
- Improved convenience: They help make repeat visits smoother by keeping certain non-essential preferences in place.
Targeting and advertising cookies
- Relevant offers and messages: These cookies may help us show bonus-related content that is more suited to your interests.
- Campaign measurement: They can help us understand whether certain messages or promotions have been useful to visitors.
Not every cookie serves the same purpose, which is why we separate them into clear categories. Where required, you can choose which non-essential cookies you accept. To review your choices, use our option to Manage Cookie Preferences through the banner or settings prompt on our site.
Third-Party Cookies in iGaming
Some cookies on our site are placed by trusted third parties whose services support the way our casino operates. In iGaming, this is often necessary because games, payments, and certain technical functions may rely on specialist providers.
For example, when you use live gaming products such as Live Roulette or Live Blackjack, cookies may be used to help those games run smoothly within your browser session. These cookies can support technical delivery, maintain continuity during play, and help ensure that the game environment functions as intended.
We also work with secure payment gateways linked to the payment methods available on our site, including Visa, Mastercard, and Skrill. These providers may use cookies as part of security checks and fraud prevention processes when you make a deposit or request a withdrawal. This helps protect both your account and our payment environment.
We only work with services that are relevant to the operation of our casino. Even so, third-party cookies are not all the same. Some are essential to a transaction or a game session, while others may relate to measurement or user convenience. If you want to limit optional third-party tracking, you can review your settings and manage cookies directly through our consent tools.
Managing and Deleting Cookies
You can control how cookies are used on our site in a few straightforward ways. When you first visit 21Red Casino, you may be given options through our cookie banner or consent tool. This lets you accept, reject, or adjust certain non-essential cookie categories based on your preferences.
If you want to change your decision later, you can return to the relevant site settings and use our Manage Cookie Preferences option. You can also block or delete cookies through your browser settings. Most browsers allow you to review stored cookies, remove them individually, clear all cookies, or prevent future cookies from being set.
Please keep in mind that disabling cookies can affect how our site works. In particular, blocking essential cookies may stop core features from functioning properly. You may find that you cannot stay logged in, move smoothly between account areas, access the cashier reliably, or keep a game session running as expected.
For that reason, we recommend taking a balanced approach: allow essential cookies for security and functionality, and then choose your preferred level of optional tracking. If you would like more detail on how we handle personal information alongside cookie data, please Read Full Privacy Policy on our site.
Policy Updates and Contact Information
We may update this cookie policy from time to time to reflect changes in regulation, technology, or the way our website and services operate. When we make updates, the revised version will be published on our site so you can review the latest information.
If you have any questions about this 21Red Casino cookie policy, privacy, or how we use cookies, you can contact us through our support channels. We are available by Live Chat from 09:00–01:00 CET daily, by Email at [email protected] on a 24/7 basis, or through our FAQ section. If you need help understanding your options, please get in touch and we will guide you through them.